Why choose us?

Our Approach

We offer a genuine value-led solution based on the following values and principles:

Your organisations needs come first

  • We consider your requirements and bring the experience and expertise that you need

  • A tailored service is put together for your business, its culture, and how you would like to work

  • We focus on long-term value, not tick-box exercises.

  • Ongoing support is provided only if you need it

We make it easy

  • We keep it as easy for you and your team as possible

  • We offer support in multiple ways, avoiding jargon and keeping it simple

  • Clients are always impressed by just how quickly solutions have been implemented

What you can expect from us:

  • A friendly, collaborative partnership

  • A consultant who becomes part of your team

  • Honest advice grounded in best practice

  • Practical tools you can use immediately

  • Improvements you can see and measure

Read what our clients have to say about us >

Our Experience

We have over 100 years’ experience working in compliance and with ISO standards... between us, we’ve created, audited and improved 1000’s of organisations for a variety of different businesses. So you’ll know you’re in safe hands.

The whole team are passionate about implementing best practice and providing real value. We help our clients to go further and create real significant change, increasing sustainable growth, boosting performance and reducing risk.

Let us help you to embed effective change and innovation.

We can help with:

  • Out-sourced quality, health and safety, sustainability and/or cyber/information security support

  • Implementation, certification, auditing and ongoing support of ISO Management Systems

  • Identifying risks and areas for improvement, including legal compliance

  • Techniques to maximise value from your system

  • Training and awareness sessions, including senior management briefings and employee engagement

  • Support and management of third-party certification body assessments

Looking for someone with industry knowledge?

We have worked with clients in these industries:

  • Financial & investment services

  • Healthcare (including the NHS)

  • Facilities & property management

  • Utilities & energy

  • Public services, local government & councils

  • Universities, schools & colleges

  • Transport & distribution including air, road & rail

  • Vehicle maintenance & repair

  • Retail & hire

  • Motorsports teams

  • Arboriculture

    … and many more

  • Construction, civil engineering & highways

  • Manufacturing & assembly

  • Mechanical & electrical (M&E) contractors

  • Waste management & environmental services

  • Testing, research laboratories & technical services

  • Information technology (IT) & telecommunications

  • Software development

  • Professional services & consultancy

  • Recruitment

  • Aggregates & mineral products

  • Event structures

Nathaniel Smith - our MD - is passionate about making a real difference. He has over 25 years’ experience, including several as a BSI ISO Assessor.

Co-Founder Sarah also used to work for BSI. Together, they have created an awesome team that shares the Continual Improvement ethos.

We practice what we preach

We have implemented our own ISO Management systems, ensuring we work to best practice and live our company name with continual improvement. We also have Cyber Essentials certification.

We work with certification bodies

Experience with leading certification and accreditation bodies means we know how they like to work. We can also manage the whole process of certification on your behalf.

We work with many certification bodies, and can support you in choosing one.

Continual Improvement Ltd is a member of BSI’s Associate Consultant programme, and some of our consultants are former BSI Assessors.